Policies
Privacy Policy
Information We Collect
When you place an order, book an appointment, or contact us, we collect the information you provide directly — such as your name, email address, shipping address, and order details.
Payment information is processed securely by our payment providers and is never stored on our servers.
How We Use Your Information
We use your information to process and deliver orders, manage appointments, respond to enquiries, and send order updates such as tracking details.
We may also use your email address to share drop announcements or updates about The Halo Suite Extensions. You can opt out of marketing emails at any time.
Sharing Your Information
We do not sell your personal information. We only share it with the service providers needed to run our business — such as payment processors, shipping carriers, and our booking platform — and only to the extent necessary.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at support@thehalosuite.com.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.